Privacy Policy

This notice is a working draft prepared as part of the website rebuild and must be reviewed and confirmed before publication. Items marked [CLIENT CONFIRMATION REQUIRED] need your input. It is not legal advice.

Who we are

Torrington Design and Build Ltd (“we”, “us”) is the controller of personal information collected through this website. Registered company details, registered address and company number: [CLIENT CONFIRMATION REQUIRED].

What we collect

When you send an enquiry we collect the details you provide: your name, email address, telephone number, postcode/area, project type and the information in your message.

Why, and our lawful basis

We use these details only to respond to your enquiry and discuss your project. Our lawful basis is our legitimate interest (and, where relevant, taking steps at your request prior to entering a contract). We do not add enquirers to marketing and we do not sell personal data.

Who we share it with

Your details may be handled by the service providers who host this website and deliver our email. [CLIENT CONFIRMATION REQUIRED — list processors, e.g. hosting and email provider.] We do not transfer your data outside the UK/EEA unless a provider requires it, in which case appropriate safeguards apply. [CONFIRM]

How long we keep it

We keep enquiry correspondence only as long as needed to deal with your enquiry and any resulting work, then delete it. [CLIENT CONFIRMATION REQUIRED — retention period.]

Your rights

You have the right to access, correct, or ask us to delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at info@torringtonbuild.co.uk.

Complaints

If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website uses only essential cookies. See our cookie policy.

Contact

Questions about this notice: info@torringtonbuild.co.uk · 07936 507 041.